OPC Help Center (English)

Help Center

FAQs about payment, choosing a plan, and how to create a Telegram bot token via BotFather.

Payment & Plan FAQs

Which payment methods are supported?
We use Stripe Checkout. In most regions it supports major cards and local methods shown on the checkout page.
I paid, but deployment failed / the bot does not come online. What should I do?
First, double-check your Telegram bot token is valid and not already used by another bot. If it still fails, open Refund Request and include:
  1. Your Telegram bot username (e.g. @your_bot)
  2. The last 4 digits of the token (never send the full token)
  3. Your payment email / Stripe receipt email
  4. Approx. time of payment and your domain (opcbot.co)
I entered a token and got “duplicate bot”. What does it mean?
The same Telegram bot token can only be used by one running bot at a time. If that token is already deployed, the system will reject duplicates to prevent conflicts (Telegram 409 errors).
Can I change my bot token later?
Yes. You can redeploy with a new token. If you are unsure, contact support first to avoid duplicate/invalid token issues.

How to Create a Telegram Bot Token (BotFather)

Step-by-step
  1. Open Telegram and search for @BotFather.
  2. Send /newbot and follow the prompts to set a name and a username (must end with bot).
  3. BotFather will return an HTTP API token. Copy it carefully.
  4. In OPC, paste the token exactly as provided (no extra spaces/new lines).
Important:
  • Never share the full token publicly.
  • Do not use the same token in multiple services simultaneously.
  • If the token is leaked, use BotFather /revoke to rotate it.
Common errors when copying the token
Most failures are caused by:
  • Extra spaces/newlines when pasting
  • Using a revoked/old token
  • Token already deployed elsewhere
How to rotate (revoke) a leaked token
In @BotFather, run /revoke → select your bot → confirm. Then use the new token in OPC.